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Insurance identity

Trusted access for policy, claims, broker, and partner channels.

Insurance organisations need identity controls that support policy, renewal, claims, broker, and workforce journeys without slowing customer service.

Explore insurance delivery Talk to UNIFY
Policyholder access policyholder access
Broker and agent governance broker and agent governance
Claims and service channels claims and service channels
Policyholder trust

Insurance identity has to balance speed, trust, and control.

Insurers need clean, auditable access across policyholder services, broker ecosystems, claims operations, and internal service teams.

UNIFY helps modernise identity across customer journeys, partner access, and workforce controls with governance that supports risk management and better service delivery.

Where we help

Insurance identity work across real operating environments.

The result is more reliable identity control across customer and partner channels, with governance that supports both risk management and better service delivery.

Policyholder identity Customer and broker identity management.
Partner access Secure access for internal teams and partners.
Risk alignment Risk reduction and compliance alignment.
Insurance outcomes

Keep insurance access usable, governed, and ready for scrutiny.

Customer systems Strengthen identity controls for customer-facing systems.
Agent governance Support agents and partner access with governance.
Better experience Reduce risk while improving customer experience.
Relevant solutions

UNIFY capabilities that support insurance identity outcomes.

Verifiable Credentials
Identity
A practical, standards-aligned view of Verifiable Credentials for organizations building trusted ecosystems.
UNIFYConnect
Identity
UNIFYConnect automates identity lifecycle management between authoritative sources, Microsoft Entra ID, Active Directory, applications, and downstream identity platforms.
Governance
Governance
UNIFY governance services help organizations control access entitlements, reduce operational risk, and improve compliance across identity ecosystems.
Customer proof

Insurance work with similar delivery pressures.

QBE Insurance
QBE Insurance
Customer
QBE is listed on the Australian Securities Exchange (ASX) and headquartered in Sydney. They employ more than 12,000 people in over 31 countries.

Talk to UNIFY

Shape identity and access around insurance delivery.

Tell UNIFY what identity, access, or trust outcome your insurance environment needs to improve.
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